Help & FAQs

Please, find a category, which suits you more, and go through the products in this category. If you did not find what you are looking for, please try to check your dress in the similar categories. If you still do not have the product what you need for please, fill Support ticket for customer service and we will try our best to find such a dresses or similar ones specially foe you, and add it to the store and notify you vie email.

To choose the correct size of your dress, please view the product page and refer only to the size guide in the product page. Size table might be different from one product to another, from one supplier to another, so be sure to check the size table on the product page. If any doubt, please contact us.

Yes, your payment in our store is completely secure and safe. We don’t keep any of your payment data and we absolutely have no access to any of your payment data. All the payments are processing on the side of our partner, Payamentwall Company (https://www.paymentwall.com/) which is one of the international leading e-commerce payment gateway.

If you don’t see a payment option which you would like to use, please contact us and we’ll try to give you a solution. If you have any thoughts or questions about payments, contact us and we will be happy to answer all your questions. 

Please remember that your safety and comfort is one of the basic priority of our company, so we did a tremendous work for you to make your payments quickly and safe

You shipping options depend on your location and you will find them all on the product page during checkout. You will see various options for shipping and choose one, which suits you more.

Check our Shipping Policy for details and conditions of your shipping (https://dressmehere.top/shipping-policy/)

Please note that due to consequences of covid-19 pandemic shipping time could be extended by the shipping company of your choice. We call for your understanding that during this hard time of Pandemy the delivery time is a bottleneck foe any online Seller and we struggle a lot to give you the best solution.

After completing of your order, you suppose to get tracking number to Track your Package. If you did not get it but need it, please contact us after the order and we will be happy to supply you with this. With your tracking number, you could use our special page https://dressmeheretop.aftership.com/ to track your package.

If you experienced any problems with tracking or delivery time, please contact us so we could assist you! Please note that you have a certain warranty time for shipping and delivery fails. Please be attentive and if your package was not delivered in time please let us know within this warranty period to get solution! Remember that warranty is given by your shipping service and if this will expire, it could be very difficult for us to solve your shipping problem! Thank you for understanding and cooperation.

We have a strong exchange policy (https://dressmehere.top/exchange-return-policy/). Because we are an International seller, exchanges are available under special condition only. If you received wrong product with parameters, which are, differ from what you have chosen during purchase and you would like to exchange please contact our customer service within your warranty timeframe, please! Our Specialists will check your eligibility for an exchange and will instruct you about the exchange procedure.

We have a strong exchange policy (https://dressmehere.top/exchange-return-policy/). Because we are an International seller, exchanges are available under special condition only. If you received wrong product with parameters, which are, differ from what you have chosen during purchase and you would like to exchange please contact our customer service within your warranty timeframe, please! Our Specialists will check your eligibility for an exchange and will instruct you about the exchange procedure.

We give a big value to our loyal customers and try to do our best to find the products for you with the best prices available. However, you still could do something to drop down your price even more! To gain some points, do the follow:

• please subscribe to our newsletter
• please make account on our Store (so we could add points to your Account)
• please leave a review for the product

All these actions will add you some points, which will allow us to give you even more discount once you make your shipping!

If you do not see your discount, please contact us and we will be happy to supply you with the promo code.